Common bi tools software#
To make the comparison and search for the best tool for your company easier, this article sets out to provide you with a balanced view of what BI users – as well as BARC analysts – have to say about the leading business intelligence and analytics products on the market.īy combining our in-depth knowledge of current BI and analytics software tools with one of the largest databases of user reviews of business intelligence software, we aim to guide you through the first steps to finding the best tool for your company. Naturally, companies searching for a new business intelligence software tool can become overwhelmed with all the choices and promises from vendors. Especially since there are so many products on the market, all promising they will deliver all sorts of business benefits while at the same time solving all manner of problems. Solving most BI implementation problems involves constant collaboration, stakeholder engagement, and product expertise.įor example, addressing data quality issues typically requires a combination of business process and upstream systems changes – both complex situations requiring scope increases and only possible when there is a shared sense of ownership amongst functional owners.Which is the best business intelligence (BI) tool? What makes it the best one? What do existing customers think of their BI tools? Is the best business intelligence software also the right one for my business? Which criteria are the most important when comparing BI tools? Is superior functionality the main factor to consider? Or are aspects like vendor and implementer support equally important? And how do independent analysts rate different business intelligence solutions?Ĭomparing BI tools is no easy task. Perhaps these were first-time users who have never been exposed to metrics but now need to interact with them on a continuous basis.īI vendors will seldom tackle or even identify these thorny issues during the sales process, but it’s crucial for buyers to spot these challenges early and allocate appropriate resources to drive the change necessary for success. This result is somewhat interesting given that “lack of interest” held the number five position last year and the self-service trend remains on the rise. While these two occupied the same position in last year’s survey, the third place response this year is “Lack of interest from business users” (21 percent). On average across all regions, approximately one third (34 percent) of all BI projects experience smooth sailing with no significant problems, based on 2,586 survey respondents.īased on 298 responses from the vendor community, the top two most serious problems that vendors say their customer’s report are poor data quality (32 percent) and company politics (26 percent). Reviewing the other key issues here (data governance, politics, user interest) and structuring projects to account for the ones that apply to your company can help your project avoid these roadblocks to success. Inadequate sizing of production resources may also cause BI environments to degrade when user and data loads increase quickly. In North America, query performance is tied with “company politics” (15 percent) as the top problem encountered during business usage of BI.Īlthough increased rigor during product selection may help in some cases, BI deployments grow much faster than most managers envision when they make the initial purchase.ĭata sizes are almost always larger in production, and many other simultaneous processes compete for CPU time. Peaking at 20 percent for Europe, query performance remains four points higher than the next two problems: lack of interest from business users and poor data quality, both at 16 percent. Lack of user interest can stem from a range of issues including culture shock to measurement or inability of the information to impact success and performance. Query performance, administrative problems, poor data governance and company politics rank close behind.
Taken as a whole, the most serious issue arising from the use of BI is a lack of interest from business users.
Most Serious Business Intelligence Challenges Encountered in the Use of BI Products by Region
Most serious implementation problems (n=2,542)
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